Another Waitrose order in! Every time we get a new order we do a small jig and mentally thank all the lovely customers who’ve spent their hard-earned money on our hard work. Jig over, we then don our uniforms and get back to making chocolate. It can take us 4 days to make an order, and it needs to be delivered within 7 days. So once we receive the email from Waitrose we have to be pretty focused as there’s little room for delay or error. It’s not unknown to find our 6 and 8 year old sons sticking boxes together as we finish flaking chocolate ready to bag and pack in the boxes. On the plus side, they’re very good at making boxes now – it’s all about life skills, right? And when we say we’re a family business, you know we really are!